Who’s managing your IT services?”
It’s a common question. On any given day somewhere in New York City, the lunchtime conversation will turn to network management and security companies. Who do you use? What do IT consultants do? What should I look for?
The question is more complex – and more vital – than ever. Technology including our computer networks, data and security servers, firewalls, data management and backup, and VoIP services are all key pieces to increasing our productivity. Businesses want IT consultants who can properly monitor and manage their systems, and who will be there quickly should something go wrong. They want to make sure that their business is always running efficiently with minimal downtime and/or data loss. That’s where a managed IT consultant can help.
What can a managed IT consultant do?
Managed IT services include a wide range of services including monitoring your computer systems 24/7 for any server or security problems and alerting you about them immediately. Quality managed IT consultants will also be able to resolve potential problems such as security attacks, software failure, server maintenance, email service issues, and so on.
For smaller companies, contracting out this service makes the most sense. In today’s connected world – and New York’s high business rents – it’s usually more cost effective to contract these services out to a quality IT consultant rather than keep it in-house. They can monitor your systems from a distance, alert you to some possible problems before they occur, and can be onsite quickly to address any issues.
How to find a quality managed IT consultant in New York?
It’s this last point that underlines the need to find a quality managed IT consultant right in New York: they’ll be able to get to your business quickly should anything go wrong. Here are a few other things to consider as well when looking for any managed IT consultant service:
- Do they offer a complete service package to address most of your business IT needs?
- Do they have good ratings and qualifications (i.e. a great BBB rating, Microsoft Partner certification, etc.)?
- Can they support you 24/7 with quick response to your concerns or queries?
- Do they give priority to your network speed and IT security all the time?
- Are they customer-oriented and offer the best managed technology solution for your business?
- Do they have a competitive maintenance plans when compared to other managed service IT consultants in New York?
Avoid companies that offer flat service/flat fee packages. You do want a fixed-cost package where possible to help control costs, but that package should be tailored specifically to your needs.
How can you be sure that the IT consultants are professionals?
First, as mentioned above, check the company’s BBB rating as well as accreditation (Microsoft, Cisco, etc.) and any online reviews. Additionally, ensure they offer all the essential managed IT services you need to keep your data safe and your systems working. Some of the managed IT consulting providers offer only a couple of services such as network connectivity and database backups while others only provide emergency service after a technical issue, such as when your database gets damaged or your network connection fails. Look for a quality managed technology solution provider that can oversee your entire IT infrastructure, monitor all crucial systems, inform you about any potential problem, and have the ability to fix (or better yet, avoid) the problem.
Quality managed IT consultants will also give advice on how to maximize your IT systems as well as recommend effective software solutions, stronger security features, integrated database features, and other important IT-related solutions. They should be available to review your business environment, design unique solutions tailored to your IT needs, and be capable of restoring all systems if needed with the fastest response time.
There are many dedicated IT consultants offering managed services at fixed rates so that you can enjoy control, predictability, and lower operational costs. One such company is CompCiti Business Solutions, Inc. based right here in New York City. CompCiti offers 24/7 hour emergency service with great response time in and around NYC so that if anything unexpected does happen, their managed IT consultants and emergency IT professionals are just a phone call away. CompCiti has quality IT consultants in New York for managed technology solutions or network or computer related problems at any time. Contact CompCiti for more information on how they can tailor an IT services package to your needs at (212) 594-4374.