Businesses and other organizations rely upon their computer systems like never before. That’s why computer slowdowns, software crashes, network failures, backup failures, and other computer-related problems can have such a huge impact on your operations. CompCiti’s computer repair service in New York can help keep slowdowns and crashes to a minimum, create a better backup system, and secure your systems against common cyber threats. Here are eight ways CompCiti can help where the typical PC retailer cannot.
1. Complete Computer Support Package
PC retailers charge quite a premium for the honor of fixing their own products. Worse, they won’t be able to help you with anything besides their own computers – not very practical when your systems likely consist of many different name brands. CompCiti, on the other hand, is local computer repair service in New York that can maintain your complete IT infrastructure. We provide comprehensive computer support packages with options for desktop support, computer upgrade/repair, server support/maintenance, networking, and computer repair service for all your systems, no matter what brand. You’ll have better coverage of your IT systems at a lower cost.
2. Local Location & Easy Access
PC retailers’ idea of computer repair service in New York is a crowded outlet where you drop off and pick up your computers. CompCiti’s idea of easy and convenient is providingonsite service anywhere in New York. After all, why not get the work done in your office instead of theirs? We can provide everything from repair, maintenance, and upgrades to complete computer replacement.
3. Quick Service
Despite their promises, dropping off your computers with a PC retailer is not exactly “quick.” You can go days, even weeks, without your computer while they go on serving other customers. With CompCiti, our only focus when we’re repairing your computers is you. In most cases, we can fix or upgrade your computer immediatelyonsite, anywhere in New York.
4. Personal Attention to Your Needs
Large PC retailers employee dozens of low-wage customer service representatives who don’t know much about your computer. They’ll take your computer and pass it along to the techs. To them, you’re just another customer – another order form to fill in.
CompCiti on the other hand sends professional technicians to your door to take care of your problem right now. You’ll get personalized – and personal – computer repair service that meets your needs.
5. One-Stop Buying
Large PC retailers who offer computer repair service in New York often offer their services through different departments – they may even send your computer away for repairs. CompCiti provides all computer repair services under one service call, so that no matter what you need – computer repair, maintenance, upgrade, or replacement – we can take care of all of it for you, without the hassles.
6. Handles Different Kinds of Computer Repairs
The thing about working with a PC retailer is that you’re working with many PC retailers – one for each brand of computer and IT/networking system equipment you own. A computer repair service in New York such as CompCiti can repair any make or model of computer. Not only that, we can help ensure your computers and IT systems are protected from cyber threats with complete cybersecurity packages that will lock down your computers from hackers, viruses, and other malicious attacks.
7. 24/7 Support Service
Large PC retailers have limited working hours, so if your computers break down anywhere outside of 9 to 5, you’re out of luck. CompCiti, on the other hand, is a computer repair service provider in New York that provides clients with 24/7 emergency service.
8. Knowledge about current Software and Hardware Trends
PC retailers know their systems and software – and they know how to sell them. But with all the new technology coming out, are they really the best choice today? You’ll never get a straight answer about that from a retailer. At CompCiti, we are licensed to sell many different products so we can recommend the best hardware and software for your business needs, regardless of brand.
8. No Long-Term Contracts
Many PC retailers lock you in for long-term maintenance of a year, sometimes more. CompCiti provides repair contracts on a monthly basis, so you can leave atanytime for any reason. (Though once you experience our high level of customer service, it’s unlikely you’ll want to…!)
The CompCiti Difference
CompCiti provides complete computer repair services in New York and the surrounding area as well as cybersecurity services, network installation and maintenance, managed IT services, and specialty services such as IT staffing and VoIP installation. Plus, we provide our clients with 24/7 emergency services – We’re Working When You Are. Call on (212) 594-4374 to find out how CompCiti can help with computer repair and all your IT needs.